In Data Integrity, the number of records you can sync to your CRM depends on the credits allocated to your Demandbase account. You can see your credit balance in the Data Integrity credit status bar.
Data Integrity charges are based on the number of unique records managed during a contract year. Each unique record consumes one credit when it is first processed through Data Integrity. If the same record is used in multiple processes, you are only charged the first time the record is processed within the contract year.
Important: Data Integrity stops syncing to your CRM when you’ve reached your credit limit. You may see a pop-up message when you’ve reached your Data Integrity credit limit or are near your contract end date. Contact your Demandbase account team for assistance.
To see your credit balance:
- Go to the Data Integrity main dashboard.
- See the credit management box at the upper right of the page. Click the credits available drop down to see your credit balance by object.
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The status bar shows your credit balance.
- Green - below 89% used
- Yellow - 90%-99% used
- Red: 100% used