Before you install InsideView Insights, please check the following system and software requirements for your Dynamics 365 version.
This table shows the supported Microsoft Dynamics 365 and On-premises licenses for InsideView Insights.
Note: If you are using Microsoft Dynamics 365 version earlier than 9.0, you should not upgrade or attempt to install InsideView Insights 5.0 solution package.
|
Dynamics CRM and 365 Versions |
Insights 4.x |
Insights 3.4 |
Insight 3.2 |
|---|---|---|---|
|
Dynamics 365 Plan 1 and 2 |
Yes | Yes | Yes |
|
Dynamics 365 for Sales |
Yes | Yes | Yes |
|
Dynamics 365 for Customer Service |
Yes | Yes | Yes |
|
Dynamics 365 for Field Service |
Yes | Yes | Yes |
|
Dynamics for Project Service Automation |
Yes | Yes | Yes |
|
Microsoft Dynamics CRM Online Enterprise and Professional 2016 |
Yes | Yes | Yes |
|
Microsoft Dynamics CRM On-premises 2016 |
Yes | No | Yes |
|
Microsoft Dynamics CRM Online 2015 Update 1 |
Yes | Yes | Yes |
|
Microsoft Dynamics CRM Online 2015 Update |
Yes | Yes | Yes |
|
Microsoft Dynamics CRM On-premises 2015 |
Yes | No | Yes |
|
Microsoft Dynamics CRM Online 2013 |
No | Yes | Yes |
|
Microsoft Dynamics CRM On-premises 2013 |
No | No | Yes |
|
Microsoft Dynamics CRM Online 2011 |
No | Yes | Yes |
|
Microsoft Dynamics CRM On-premises 2011 |
No | No | Yes |
Note: If you are using Microsoft Dynamics CRM version prior to 7.0, which is CRM 2015 version, you should not upgrade or attempt to install InsideView Insights solution package.
Supported Version of Microsoft Dynamics CRM via Outlook Client
This table shows the supported Microsoft Dynamics CRM versions via Outlook 2016 and 2013 clients for InsideView Insights:
|
Product Name |
Version |
Outlook Version |
|---|---|---|
| Microsoft Dynamics CRM | 2016 | Microsoft Office 2016 |
| Microsoft Dynamics CRM | 2015 Update 1 | Microsoft Office 2016, 2015, and 2013 |
| Microsoft Dynamics CRM | 2015 Update | Microsoft Office 2013 |
Additional Resources