System and Software Requirements
The following table shows Sales Intelligence Cloud system and software requirements for each supported version of Dynamics 365 environment:
Microsoft Dynamics 365 version 9.x
|
Operating System |
Supported Browsers |
Insights 5.0 |
Supported Microsoft Office Versions |
|---|---|---|---|
| Windows 10 |
Microsoft Edge Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows 8.1 |
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows 8 |
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows 7 |
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported | Microsoft Office 2016
Microsoft Office 2013 |
| Windows Vista / XP | Unsupported | Unsupported | |
| MAC OS X 10.8 or Higher |
Apple Safari Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported |
Microsoft Dynamics CRM Online - below 9.0 versions
|
Operating System |
Supported Browsers |
Insights 5.0 |
Supported Microsoft Office Versions |
|---|---|---|---|
| Windows 10 |
Microsoft Edge Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016 |
| Windows 8.1 |
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016
Microsoft Office 2013 Microsoft Office 2010 |
| Windows 8 |
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016
Microsoft Office 2013 Microsoft Office 2010 |
| Windows 7 |
Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Unsupported | Microsoft Office 2016
Microsoft Office 2013 Microsoft Office 2010 |
| Windows Vista / XP | Unsupported | Unsupported | |
| MAC OS X 10.8 or Higher |
Apple Safari Mozilla Firefox (latest publicly released version) Google Chrome (latest publicly released version) |
Supported |
Required User Credentials
To install Sales Intelligence Cloud, you will need to be set up as a global administrator in Office 365, and as a system administrator in Dynamics 365.
Important Notes:
- If your organization restricts network access by third party applications, please ask your IT administrator to add the following IP address ranges to allow updates from Sales Intelligence Cloud application:
- 52.4.63.192 to 52.4.63.223
- 64.56.203.0 to 64.56.203.255
- Sales Intelligence Cloud widget may not load and CRM 13 error is displayed if you do not add the following websites to your trusted sites list in your browser settings:
- *.dynamics.com
- login.windows.net
- login.microsoftonline.com
Additional Resources