Supported CRM Versions for InsideView Refresh

  • Updated

This article lists the supported CRMs and their versions on which InsideView Refresh product can be installed:

CRM Name & Type Versions Supported License Types
Salesforce CRM Classic, Lightning and Group Edition
  • Unlimited
  • Enterprise
  • Professional
  • Platform
  • Developer
  • Performance

Note: ROI dashboards and REST APIs don’t work in Professional license and Group Edition.

Microsoft Dynamics CRM Online Dynamics 365 and Dynamics CRM Online 2015 & above
  • Dynamics CRM Online Enterprise
  • Dynamics CRM Online Professional 
  • Dynamics 365 Plan 1 & Plan 2
  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation

To learn about supported web browsers, read the article Supported Operating Systems and Web Browsers in our Knowledge Base.

InsideView Refresh CRM View

InsideView Refresh technically supports the corresponding CRM's browser support policy. Refer to the respective CRM's browser support policy for more information:

Salesforce CRM: 

 Microsoft Dynamics CRM:

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