This article lists the supported CRMs and their versions on which InsideView Refresh product can be installed:
| CRM Name & Type | Versions | Supported License Types |
|---|---|---|
| Salesforce CRM | Classic, Lightning and Group Edition |
Note: ROI dashboards and REST APIs don’t work in Professional license and Group Edition. |
| Microsoft Dynamics CRM Online | Dynamics 365 and Dynamics CRM Online 2015 & above |
|
To learn about supported web browsers, read the article Supported Operating Systems and Web Browsers in our Knowledge Base.
InsideView Refresh CRM View
InsideView Refresh technically supports the corresponding CRM's browser support policy. Refer to the respective CRM's browser support policy for more information:
Salesforce CRM:
- https://help.salesforce.com/apex/HTViewHelpDoc?id=getstart_browser_aloha.htm&language=en_US (Salesforce Classic version)
- https://help.salesforce.com/apex/HTViewHelpDoc?id=getstart_browsers_sfx.htm&language=en_US (Salesforce Lightning Experience version)
Microsoft Dynamics CRM:
- https://support.microsoft.com/en-us/kb/3124955 (MS CRM 2016)
- https://support.microsoft.com/en-us/kb/3018360 (MS CRM 2015)
- https://support.microsoft.com/en-us/kb/3005167 (MS CRM 2013)
- https://support.microsoft.com/en-us/kb/2784954 (MS CRM 2011)