Supported CRM Versions for Sales Intelligence Integration

  • Updated

This article lists the supported CRMs and their versions on which Sales Intelligence product can be installed:

CRM Name & Type Versions Supported License Types
Salesforce CRM Classic, Lightning and Group Edition
  • Unlimited
  • Enterprise
  • Professional
  • Platform
  • Developer
  • Performance

Note: ROI dashboards and REST APIs don’t work in Professional license and Group Edition.

Microsoft Dynamics CRM Online Dynamics 365 and Dynamics CRM Online 2015 & above
  • Dynamics CRM Online Enterprise
  • Dynamics CRM Online Professional 
  • Dynamics 365 Plan 1 & Plan 2
  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation
Microsoft Dynamics CRM On-Premises 2011 and above

Dynamics CRM on-premise licenses

Oracle CRM on Demand Release 35 and above N/A
Oracle Fusion CRM (Sales Cloud) Release 12 and above N/A
NetSuite CRM Limited, Mid-Market, and Enterprise edition N/A
SAP Hybris Cloud for Customer (C4C)  SAP C4C 1602 and above N/A
SAP CRM On-Premises SAP CRM 7.0 and above SAP CRM Sales 
Sugar CRM Sugar 7.0 and above N/A

To learn about supported web browsers, read the article Supported Operating Systems and Web Browsers in our Knowledge Base.

Sales Intelligence CRM View

Sales Intelligence supports the corresponding CRM's browser support policy. Refer to the respective CRM's browser support policy for more information:

Salesforce CRM: 

 Microsoft Dynamics CRM:

Was this article helpful?

0 out of 0 found this helpful