If you find incorrect details of a company or a person in Sales Intelligence, you can flag it and enter the right information for our reference. All flagged content is reviewed, researched, and updated by the Demandbase Content team within 48 hours.
- Reporting wrong company information
- Reporting wrong contact information
- Reporting wrong direct phone information
Reporting wrong company information
| Step | Description | Details |
|---|---|---|
| 1 | Go to the Wrong Info | On the Company or Person Details page, click the Wrong info? flag
|
| 2 | Select the wrong info category | In the Report wrong information dialog box, select the categories that are incorrect and enter the correct information (if known). |
| 3 | Select any option | Select any of the following options for a company:
|
| 4 | Remove a company from the Sales Intelligence database | If you think a company does not exist, then select the Company should be removed link.
You will be prompted to tell us why you think the company should be removed, enter your reasons and click Submit.
|
| 5 | Send | Click Send. |
Reporting wrong contact information
| Step | Description | Details |
|---|---|---|
| 1 | Go to the Wrong Info | On the Person Details page, click the flag  icon.
|
| 2 | Select the wrong info category | In the Report wrong information dialog box, select the categories that are incorrect and enter the correct information (if known). |
| 3 | Select any option | Select any of the following options for a person:
|
| 4 | Remove a person from the Sales Intelligence database | If you think a person does not exist, then select the Person should be removed link.
You will be prompted to tell us why you think the company should be removed, enter your reasons and click Submit.
|
| 5 | Send | Click Send. |
Reporting wrong direct phone information
| Step | Description | Details |
|---|---|---|
| 1 | Go to the Executive Page | In the Sales Intelligence CRM or Web view, open any company or executive detail page. Go to the People tab and select an executive.
|
| 2 | Click the direct number | On the Executive View, perform any one of the following three actions to open the Correct number? pop-up:
The following pop-up appears below the direct phone number:
|
| 3 | Validate the direct number |
Click the thumbs-up Click the thumbs-down
The following message appears:
|
icon if you found the direct phone number accurate.
icon in the Correct number? pop-up to report an incorrect number.
