Occasionally, someone who is not a connection in your LinkedIn account will display as a LinkedIn connection in your Sales Intelligence account. This can happen because the first or last name of the LinkedIn connection is incorrectly matched to a connection in the Sales Intelligence database.
|1||Delete Contacts||Delete all of your LinkedIn connections from your Sales Intelligence account.|
|2||Import Contacts afresh||Perform a new import of your LinkedIn connections from LinkedIn to Sales Intelligence.|
If this does not correct the mismatch error, contact firstname.lastname@example.org.
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